FAQ

• Water Damage
  
  

  DO…

  • Ventilate wet areas. Turn on an air conditioner or to accelerate drying time in the summer; in the winter alternate between opening windows and using your heater.
  • Remove any standing water by sponging, blotting or using a wet vac.
  • Stay out of rooms that have damaged ceilings.
  • Remove lamps, telephones and items from tops of wet furniture.
  • Open drawers and cabinet doors for interior drying, do not force open.
  • Freeze valuable books and documents to keep out mildew growth until proper drying can be done.
  • Place china saucers, wood blocks or aluminum foil squares under furniture legs to prevent carpet staining.
  • Know where your water cut off is.

   

  DO NOT…

  • Operate any electrical appliance while standing on wet carpet or floors, especially concrete floors. This could cause serious injury.
  • Use heat to dry out a closed building. This could cause damage from mildew and expanded moisture.
  • Leave wet fabric in place; space them apart and try as soon as possible.
• Fire & Smoke Damage
  
  

  DO…

  • Open windows for ventilation.
  • Board up windows or roofs to prevent further damage.
  • Empty refrigerators and freezers if electricity is turned off and prop doors open to allow circulation.
  • Turn off the heating and air conditioning unit and replace the filter before turning back on.
  • Remove pets to a cleaner and safer environment.

   

  DO NOT…

  • Use upholstered furniture that has smoke damage.
  • Use computers or other electrical appliances until properly cleaned and checked out.
  • Wipe or wash fire or smoke residue from walls, ceilings or fabrics.
  • Use food precuts subjected to high temperatures.