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FAQ

FAQ


  • DO…

    • Ventilate wet areas. Turn on an air conditioner or to accelerate drying time in the summer; in the winter alternate between opening windows and using your heater.
    • Remove any standing water by sponging, blotting or using a wet vac.
    • Stay out of rooms that have damaged ceilings.
    • Remove lamps, telephones and items from tops of wet furniture.
    • Open drawers and cabinet doors for interior drying, do not force open.
    • Freeze valuable books and documents to keep out mildew growth until proper drying can be done.
    • Place china saucers, wood blocks or aluminum foil squares under furniture legs to prevent carpet staining.
    • Know where your water cut off is.

     

    DO NOT…

    • Operate any electrical appliance while standing on wet carpet or floors, especially concrete floors. This could cause serious injury.
    • Use heat to dry out a closed building. This could cause damage from mildew and expanded moisture.
    • Leave wet fabric in place; space them apart and try as soon as possible.

  • DO…

    • Open windows for ventilation.
    • Board up windows or roofs to prevent further damage.
    • Empty refrigerators and freezers if electricity is turned off and prop doors open to allow circulation.
    • Turn off the heating and air conditioning unit and replace the filter before turning back on.
    • Remove pets to a cleaner and safer environment.

     

    DO NOT…

    • Use upholstered furniture that has smoke damage.
    • Use computers or other electrical appliances until properly cleaned and checked out.
    • Wipe or wash fire or smoke residue from walls, ceilings or fabrics.
    • Use food precuts subjected to high temperatures.
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